Services

The Child Welfare Institute (CWI) offers the support agencies need to meet today’s challenges and opportunities through our nationally recognized consultation and training services. They are dedicated to working collaboratively with clients, both in the public and private sectors, to create effective solutions that achieve measurable results.

They offer consultation and training in three core areas:

  • Case Decision-Making and Practice Development
  • Privatization of Child Welfare Systems
  • Executive Leadership & Management

Case Decision-Making and Practice Development

Case Decision-Making and Practice Development services improve the professional practice of frontline caseworkers and supervisors.

Consultation and training opportunities include:

  • Safety, risk and family assessment
  • Development and implementation of effective safety plans
  • Safety decision-making throughout the life of a case
  • Agency safety check with intra-familial cases
  • Child placement safety check
  • Pre-placement
  • On-going placement
  • Following a report of maltreatment in care
  • Integrating assessment and case planning
  • Child maltreatment fatality review
  • Recruitment and retention of staff
  • Effective supervision and feedback
  • Employee assessment and competency
  • Time management
  • Effective teamwork
  • Testifying in court: building credibility
  • Advocacy 101: The impact of policy and practice

Privalization of Child Welfare Systems

Consultation services surrounding the Privatization of Child Welfare Systems are customized to prepare both public and private organizations for privatization and strengthen their current privatization capacities and capabilities.

Consultation and training opportunities include:

  • Readiness assessment
  • Readiness assessment tool
  • Assessment of the community's continuum of careAssessment of stakeholder readiness and support
  • Lead agency models
  • System of care
  • Identifying community stakeholders, funders and providers
  • Planning and design
  • Building community support
  • Integration and calibration
  • Start-up
  • Case transition protocols
  • Referral guidelines
  • Safety assessment and decision-making protocols
  • Office logistics
  • Infrastructure expansion
  • Information systems and technology
  • Public relations
  • Due diligence
  • Policy and procedure development and implementation
  • Closed file storage
  • Fiscal issues
  • Cost and pricing models
  • Risk-based financing models
  • Revenue maximization
  • Data development, utilization and management
  • Business planning
  • Contracts and procurement
  • Performance-based contracting
  • Risk-based contracting
  • Contract development
  • Identification of vendor qualifications
  • Selection of vendors
  • Contract monitoring protocols
  • Quality performance
  • Quality assurance
  • Continuous quality improvement
  • Evidence-based practice integration
  • Contract performance monitoring
  • Risk management
  • Utilization review
  • Alignment of agency practice with ASFA and state Program Improvement Plans (PIP)
  • Community development and integration
  • Community ownership for children
  • Developing strong and sustained partnerships
  • Engaging the business community
  • Public relations
  • Building credibility with your judiciary
  • Shaping the workforce for a privatized world
  • Employee recruitment and retention
  • Transition plans for staff
  • Background screening
  • Leading and managing change
  • Preparing staff to do new jobs in new ways

Executive Leadership & Management

Executive Leadership & Management services develop, support and enhance leadership skills at all levels of our clients' organizations. CWI consultants are available to provide one-on-one mentoring and coaching to newly appointed or hired Chief Executive Officers, Chief Operating Officers and senior management officials. Additionally, we offer multi-day educational retreats for agencies and associations through the country.

Consultation and training opportunities include

  • Organizational assessment
  • Taking over and taking charge: tools for a new leader
  • Organizational culture and climate
  • Working with boards
  • Charting the course: the role of strategic planning
  • Effective communication skills
  • Conflict management
  • Mediation and facilitation
  • Understanding personality type and how it can improve your organization
  • Team building
  • Leading and managing change
  • Recognizing and developing emerging leaders
  • Succession planning and managing transition
  • Affiliations, mergers and acquisitions
  • Building community partnerships and support
  • Fundraising and diversification of resources
  • Quality assurance and improvement
  • Preparing for accreditation
  • Performance-based contracting
  • Advocacy 101: how to get what you and your clients want
  • Building community partnerships
  • Effective working relationships with the court
  • Building and sustaining a dependency court improvement initiative
  • Using evidence-based practices
  • Crisis and emergency management
  • Responding to a child fatality and/or critical incident
  • Developing an emergency operations plan
  • Risk communications during disasters